Account Coordinator

Join Binajasa Sumber Sarana as an Account Coordinator in Medan, Sumatera Utara, and play a pivotal role in ensuring seamless coordination and resolution of service requests and operational issues for assigned accounts. This contract position offers a competitive salary of Rp 4,337,000 - Rp 5,337,000 per month.

As an Account Coordinator, you will be the primary point of contact for assigned accounts, working closely with clients to understand their needs and ensuring their satisfaction. You will coordinate with various internal teams to resolve service requests and operational issues efficiently. This role is perfect for someone looking to leverage their strong communication and problem-solving skills in a dynamic and fast-paced environment.

📋 Tanggung Jawab Pekerjaan

• Serve as the primary point of contact for assigned accounts, ensuring timely and effective communication.
• Coordinate with internal teams to resolve service requests and operational issues efficiently.
• Monitor account performance and identify areas for improvement.
• Assist in the development and implementation of account strategies.
• Provide regular reports and updates to account managers and clients.
• Participate in team meetings and contribute to the development of best practices.
• Stay updated with industry trends and best practices to ensure high-quality service delivery.
• Maintain accurate and up-to-date records of all account activities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in a similar role, preferably in the service industry.
• Strong communication and interpersonal skills.
• Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with CRM software such as Salesforce or HubSpot is a plus.
• Ability to work well under pressure and meet tight deadlines.
• Excellent problem-solving and analytical skills.
• Ability to travel occasionally for client meetings and site visits.

🛠️ Keahlian

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