AI Operations Support Specialist

Join our dynamic team as an AI Operations Support Specialist and play a pivotal role in ensuring the smooth and efficient operation of our cutting-edge AI systems. We are seeking a detail-oriented, proactive professional who thrives in a fast-paced environment and is passionate about leveraging AI to drive business success. At Pengiklan Anonim in Jakarta Selatan, you will be part of a team that is at the forefront of technological innovation, and your contributions will directly impact our ability to deliver high-quality AI solutions to our clients.

As an AI Operations Support Specialist, you will be responsible for monitoring and maintaining the performance of our AI systems, ensuring that they operate at peak efficiency. You will work closely with our data scientists and engineers to troubleshoot issues, implement improvements, and ensure that our AI systems are scalable and reliable. This role offers a unique opportunity to work with the latest AI technologies and to be part of a team that is shaping the future of AI in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain the performance of our AI systems, ensuring they operate at peak efficiency.
• Troubleshoot and resolve issues with AI models and systems, working closely with data scientists and engineers.
• Implement improvements and optimizations to enhance the performance and scalability of our AI systems.
• Develop and maintain documentation for AI systems, including user guides, technical manuals, and troubleshooting guides.
• Collaborate with cross-functional teams to ensure that AI systems are integrated seamlessly into our business processes.
• Stay up-to-date with the latest developments in AI and machine learning, and apply this knowledge to improve our AI systems.
• Provide technical support to internal teams and clients, ensuring that they have the resources and guidance they need to use our AI systems effectively.
• Participate in continuous improvement initiatives, contributing to the development of best practices and standards for AI operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in AI operations, support, or a related role.
• Strong understanding of AI and machine learning concepts, with hands-on experience working with AI frameworks such as TensorFlow, PyTorch, or scikit-learn.
• Proficiency in programming languages such as Python, R, or Java.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud, and familiarity with containerization technologies like Docker and Kubernetes.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
• Certification in AI or machine learning is a plus.

🛠️ Keahlian

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