Assistant Front Desk Receptionist

Indonesia Insurance is looking for a dedicated and customer-focused Assistant Front Desk Receptionist to join our team in Manado. In this role, you will be the first point of contact for our clients, ensuring a welcoming and efficient experience. This is a great opportunity to contribute to a dynamic and professional environment.

We offer a competitive salary and benefits package. If you are passionate about customer service and want to be part of a growing company, we encourage you to apply.

Join us and help us provide exceptional service to our valued clients.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Greet and assist visitors and clients with a warm and professional demeanor.
• Answer and direct phone calls and inquiries to the appropriate departments.
• Manage and maintain the reception area, ensuring it is clean and organized.
• Handle customer complaints and resolve issues promptly and courteously.
• Assist with scheduling appointments and meetings.
• Update and maintain client records and files.
• Provide information about the company and its services.
• Perform other duties as assigned by the manager.

🎓 Kualifikasi & Syarat

Kualifikasi:

• High school diploma or equivalent.
• Minimum of 1 year of experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using office software and computer systems.
• Ability to work well under pressure and meet deadlines.
• Familiarity with insurance products and services is a plus.
• Fluent in Indonesian and English.

🛠️ Keahlian

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